Regulated health professionals can continue to provide urgent, critical and emergency care to patients. However, these businesses are not permitted to provide any other (in-person) service to their patients if it does not constitute urgent, critical or emergency care.
The Government of Alberta is trying to limit non-essential close interactions in the community in an effort to prevent the spread of COVID-19, while at the same time keeping people out of emergency departments for services that regulated health professionals can provide in the community.
Given the above directive, we are open by appointment only for those needing urgent, critical and emergency care. Please call 780.462.4243 to schedule an appointment.
March 20, 2020
As posted on Facebook, Newsletter and delivered via email to members
To Our Valued Practice Member,
As of this afternoon, it is under the recommendation of the Alberta College and Association of Chiropractors that effective Monday, March 23, 2020 all chiropractic services be suspended except those limited to emergent care.
Emergent care is defined as:
- The patient is in an acute* condition where they would be severely physically limited from basic daily activities** without chiropractic care. An example may include pain that limits your ability to sit/stand/move. OR
- The patient is in a sub-acute* condition that if left untreated would be vulnerable to an acute flare-up that could leave them severely physically limited from basic daily activities**. An example may be recognizing you are going to have a migraine which will limit your ability to perform basic daily activities.
*Acute meaning a severe or sudden onset.
** Basic Daily Activities - Activities of daily living (ADLs) are routine activities people do every day without assistance. There are six basic ADLs: eating, bathing, getting dressed, toileting, transferring, and continence.
We will continue to serve emergent cases unless directed to do otherwise granted you clear pre-screening measures and do not present with any of the concerned symptoms of COVID19. If you are unsure of your COVID19 symptoms please utilize this tool for direction on how to proceed
If you have an appointment scheduled, please read the following to ensure your situation meets the requirements for us to proceed with your appointment. If you do not require emergent care (as defined below), please call us at 780.462.4243 and we will reschedule your appointment for a later date. If you are unsure if you qualify for care please call us to assist with confirming your condition.
We want to thank our members and our team for complying with hourly changes required to maintain an operational status. We have implemented hospital grade cleaning protocols which have been approved by Alberta Health Services. Our products have a DIN number and a virucidal claim as required.
Disinfecting areas of high contamination zones began in early March 2020 and extra measures were implemented as per Alberta Health Services and the Alberta College of Chiropractors advisement on March 13, 2020.
We have and continue to;
- Screen practice members
- Request members to wash hands prior to care being given
- Maintain a facility appropriate with social distancing recommendations
- Disinfect treatment areas
- Use hand sanitizer and/or washing hands prior to providing care to our members
It is possible, our hours of operation may change over the course of the next undetermined amount of time. We will continue to respond to voicemail and email during this time, please feel free to leave a message and we thank you in advance for your patience as we get back to you.
We want to assure you, we have done everything in our ability to provide care and keep our facility operating in a healthy and safe environment over the past weeks in the midst of the COVID19 pandemic.
We continue to pray for you and your loved ones during this trying time. We look forward to serving you in the coming months as this pandemic rests and our new normal returns. Should you desire to share a prayer request feel free to email or call and we will connect you with the appropriate clergy member.
Dr. Jason Sabo, Dr. Michael Cohen and The IOCC Team
On the advice provided by the Government of Alberta as well as the direction recommended by the Alberta College of Chiropractors, we will remain open unless further advised. We have taken specific measures to keep our members and staff in an environment that is as safe as possible. Prevention protocols as recommended by Alberta Health Services are in full implementation. As per their recommendation we ask for your help in keeping our facility as safe as possible by adhering to the following as posted https://www.albertahealthservices.ca/topics/Page16997.aspx#flu
To help protect you and your family against all respiratory illnesses, including flu and COVID-19, you should:
Additionally, as recommended by the Alberta College of Chiropractors, please reschedule your appointment with us if the following pertains to you;
- you have traveled outside Canada in the last 2 weeks (effective February 27, 2020)
- you have a a fever, cough and/or nausea
- you have had close contact with a person with a confirmed or probable case of COVID-19
- you have had close contact with a person with acute respiratory illness who was in mainland China, Hong Kong, Singapore, Iran, South Korea, Japan or Italy in the last two weeks (effective February 27, 2020)
Our facility is equipped with abundant space to comply with social distancing recommendation and multiple hand washing stations are available trhoughout the building. We have taken precautions to remove items such as toys, magazines and games that pose the risk for high contamination. Extra cleaning protocols are in place in common areas, places of high touch as well as with our team members and service areas. Our team is most concerned about keeping our environment as healthy as possible and we appreciate your assistance in adhering to the recommendations we are following.
Please ask to speak with a member of our Management Team if you have additional concerns or questions about your care.